ALERTS & DELAYS
Customer Alerts
July 12th 2022
Some of our carriers will be experiencing delays around the country due to recent wild weather, please check with your local Pack & Send service centre on ETAs.
March
Omicron Disruptions
With Omicron…
Peak Season Delays
November/December Freight Delays
Peak Season Update
We have had numerous updates from all of our carriers recently around delays due to surging freight volume throughout the country.
21/12: The KiwiRail Aratere ferry has not sailed since…
Levelling up your delivery options
Keeping it simple!
What's happening at your closest Pack & Send Service Centre?
Level 2
Aside from recommended hygienic practices (which includes staff wearing masks, scanning and sanitising in-store plus contactless deliveries) it's…
Still Delivering!
We're still open and while our retail stores' in-store services are temporarily closed during the Level 4 lockdown period, as an Essential Business provider we are still 'Open behind closed doors' offering contactless freight services such…
Level 4 Update
Covid Alert Level 4
We are still operating behind closed doors offering 100% contactless pick up and delivery. Please only contact us via phone and online during Level 4. We will also be shipping non essential freight. Freight delays can be…