Shipping updates
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ALERTS & DELAYS

Customer Alerts July 12th 2022 Some of our carriers will be experiencing delays around the country due to recent wild weather, please check with your local Pack & Send service centre on ETAs. March  Omicron Disruptions With Omicron…
waiting delays blog
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Peak Season Delays

November/December Freight Delays Peak Season Update We have had numerous updates from all of our carriers recently around delays due to surging freight volume throughout the country. 21/12: The KiwiRail Aratere ferry has not sailed since…
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Levelling up your delivery options

Keeping it simple! What's happening at your closest Pack & Send Service Centre? Level 2 Aside from recommended hygienic practices (which includes staff wearing masks, scanning and sanitising in-store plus contactless deliveries) it's…
essential business deliveries
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Still Delivering!

We're still open and while our retail stores' in-store services are temporarily closed during the Level 4 lockdown period, as an Essential Business provider we are still 'Open behind closed doors' offering contactless freight services such…
covid store

Level 4 Update

Covid Alert Level 4 We are still operating behind closed doors offering 100% contactless pick up and delivery. Please only contact us via phone and online during Level 4. We will also be shipping non essential freight. Freight delays can be…