PACK & SEND Riccarton

Welcome to PACK & SEND Riccarton. We are your local experts in courier and freight solutions, offering tailored services to meet the unique needs of both individuals and businesses. Whether you need to send a parcel across town or ship freight internationally, we have you covered. Our dedicated team is committed to providing personalised service that ensures your items are handled with care and delivered on time, every time.

Franchisee:	Brad McFarlane
Address:	Unit 1, 213 Blenheim Road Riccarton Christchurch 8041 New Zealand
Phone: Email:	+64 3 982 7250 [email protected]
Opening Hours:	Monday – Friday, 8:30am – 5:00pm Saturdays by appt
Socials:	Facebook

Christmas / New Years Trading Hours 2024 / 2025
23 / 12 / 2024 = NORMAL HOURS 24 / 12 / 2024 = 8:30 – 12:00 25 / 12 / 2024 = PUBLIC HOLIDAY 26 / 12 / 2024 = PUBLIC HOLIDAY 27 / 12 / 2024 = 10:00 AM – 2:00 PM 28 / 12 / 2024 = CLOSED 30 / 12 / 2024 = 10:00 AM – 2:00 PM	31 / 12 / 2024 = 10:00 AM – 2:00 PM 1 / 1 / 2025 = PUBLIC HOLIDAY 2 / 1 / 2025 = PUBLIC HOLIDAY 3 / 1 / 2025 = 10:00 AM – 2:00 PM 4 / 1 / 2025 = CLOSED 6 / 1 / 2025 = NORMAL HOURS

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Courier Services:

Domestic and International Delivery: Whether you need to send a parcel next door or across the globe, our efficient courier services ensure timely and secure delivery.
Express and Standard Options: Choose between our express and standard delivery options based on your needs and budget.
Same-Day Services: For urgent deliveries, our same-day services guarantee your parcel reaches its destination quickly.

Freight Services:

Air, Sea, and Road Freight: We provide comprehensive freight solutions via air, sea, and road, ensuring that your items are transported safely and efficiently.
Pallet and Container Shipping: From small pallets to large containers, we handle all sizes and types of freight.
Custom Solutions for Oversized Items: Have oversized or awkwardly shaped items? We specialize in custom freight solutions tailored to fit your unique requirements.

Specialized Solutions:

Packaging Services: Our expert packing team ensures your items are securely packed for safe transit.
Custom Crating: Need extra protection for valuable or fragile items? Our custom crating solutions provide maximum security.
Fragile and Valuable Item Handling: We take special care with fragile and valuable items, ensuring they are handled and delivered with utmost care.
Document and Parcel Shipping: From important documents to everyday parcels, our reliable shipping services cover all your needs.

eCommerce Fulfilment

Storage and Inventory Management: Let us manage your eCommerce inventory with our reliable storage solutions tailored for small to medium businesses.
Order Fulfilment: From receiving orders to shipping them out, we handle the entire fulfilment process so you can focus on growing your business.
Picking, Packing, and Shipping: Our meticulous picking and packing services ensure accuracy and efficiency in fulfilling your online orders.

Scalable Solutions

Flexible Options for Small to Medium Businesses: Our solutions are designed to grow with your business, offering flexibility to meet changing needs.
Support for High Volume and Seasonal Demands: Whether it’s a peak season or a sudden surge in demand, our scalable 3PL solutions handle all your fulfilment needs.

Why Choose PACK & SEND Riccarton? Here’s how we are different:

Personalised Service

Tailored Solutions for Your Individual Needs: At PACK & SEND, we understand that every customer and shipment is unique. Our team offers tailored solutions designed to meet your specific requirements.
Expert Advice and Consultation: Need help deciding the best way to send your items? Our experts provide professional advice and consultation to ensure a smooth shipping process.

Reliability

Secure and Dependable Delivery Every Time: Trust us to handle your shipments with care. Our proven track record ensures reliable and secure delivery for all your courier and freight needs.
Tracking and Updates for Peace of Mind: Stay informed with real-time tracking and regular updates on your shipment’s status.

Convenience

Convenient Location in Riccarton, Blenheim Road: Our easily accessible store location makes it convenient for you to drop off and pick up your shipments.
Easy Booking and Payment Options: Our streamlined booking process and multiple payment options make shipping with us hassle-free.

Comprehensive Coverage

Extensive Domestic and International Network: With a wide-reaching network, we offer comprehensive coverage for both domestic and international shipping.
Handling of All Paperwork and Customs Requirements: We take care of all necessary paperwork and customs requirements, ensuring a smooth and efficient shipping experience.

What our customers have to say

Excellent

Pack & Send Riccarton

4.7

Based on 126 reviews

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logan brown

I dealt with Emily from pack and send and she was super helpful! I tried a few other merchants that send stuff and they all seemed like they just couldn't be bothered. She went out of her way to help send a package from Christchurch to the north island.

Richard

Wow pack and send are awsome they picked up some gym equipment for me from Rolleston and packed it up safely, the cost was an awesome price which was about $270 dollars for the amount of gear the volume of the packaging abd picking up and packaging and sending to Rotorua I thought that was a excellent price, Nita Eade, was awsome to deal with and she made it very easy for I highly recommend pack and send.

Teja ch

Best Customer service and best delivery service too..I have been trying to get my packages from last 4 months from Christchurch to Auckland, and no one's s been responding properly, when I went to these guys, they organised everything, pick and packing and updates, and been in contact with me and updating every step, pick up and payments and delivery on 2nd day itself after the pick up 😱. Amazing🎉🎊

John Sherborne

I arranged with Riccarton Pack & Send to collect, and forward an item from Christchurch Airport Lost Property to me, mid afternoon yesterday.The item was delivered before 9am this morning.A big shout to Emily for her organisation.

Martin Conway

In need of sending multiple delicate packages across the country I called on the team at P&S for advice. Next day, its all packed, insured for transit and ready to go. Great stuff Emily, Nita and Blain. Thanks for your help.

Bridget Fraser

Emily and the team were fantastic and guided me through the packing and shipping process with friendliness and efficiency. They helped me navigate moving a beloved item from Christchurch to NY with ease, including guidance on customs requirements, and it arrived a week early! The entire team was extremely responsive and knew the status of my situation at all times. I will definitely use them again.

Ron H Y Lee

You are so kind and I will use you again next time.

Kel Osborne

Great staff to deal with. It was great they can tell me what’s it would cost over the phone with only the package size and a guess on the weight. Only a small difference due to package heavier then thought.

Richard Ertel

Pack & Send are awesome! I have used their services several times now to ship delicate and expensive equipment from Christchurch to Auckland and each time it has been a flawless experience. They communicate really well and are super helpful especially when you're dropping stuff off at the last minute to be shipped. They're my number 1 go to shipping company.

Zoe Summerville

Beyond happy with the service provided, Martin was an absolute gem. Bit of a delay with finding someone who was willing to move our table and chairs (not pack and sends fault, no one was willing to move such a large load) but once someone agreed it was completed within a matter of days. The packaging was incredible, everything was so secure it actually took awhile to unwrap.Thank you again, you have been amazing

Kirsti and Alex Murahidy

Fast pick up. Fast delivery. Great rates. Easy website booking. Very impressed. Will definitely use Pack and Send again.

Rose Whittle

I cannot recommend the Pack and Send team in Blenheim Rd highly enough. From my initial enquiry and quotes, through to my actual pack and send, notification of delivery in the UK and follow up query regarding VAT charges. They have all been friendly, helpful and knowledgeable during the whole process. I will definitely use this company again in the future and have recommended to many friends already.Thank youRose Whittle

Robyn & Paul Williamson

This will be my "go to" business when sending artwork overseas from.now on.The Team (Blain, Michael, Marty Niki, to name a few) are very friendly professional, helpful, and willing to assist any way they can to get your precious item to its destination in good time.Their packing method is simple, but also simply sensible and a very protective strong option, and they usually have samples available to explain their reliable and Warrantied system.The egal side of export may be daunting for some, but is explained in easy to understand language by the staff. They were very prompt with information during the quoting phase and never tired of my constant queries. I would highly recommend them to anyone needing this service.

Violet

So happy with the Pack & Send team in Riccarton. I had been stuck in a difficult situation getting my items sent to Hamilton from an old property I'd lived on, but Michael was extremely helpful and and efficient which made the whole process so much easier for me! His communication was quick and reliable.Thank you so much for your flexibility and for going the extra mile to make sure my things were picked up and packed safely 😀

Mark Jermy

After a bad experience with another company (got conflicting advice from different depots), I used Pack and Send, and they were brilliant. They told us what the different options were, and gave us great advice on how to prepare the items for shipping. Great customer service. These guys really care.

Hilton

Martin at Pack And Send was extremely attentive and had great communication throughout. I would defiantly recommend them

Renee Butler

This is the second time I have used Pack & Send and each time they have been awesome. Very professional, so helpful and great communication. Would definitely recommend.

Liz Cammock

I HAVE USED PACK & SEND A FEW TIMES. THEIR SERVICE IS EXCELLENT AND THEIR RESPONSE TIME IS PROMPT! THEY REALLY MAKE SENDING PARCELS OVERSEAS SIMPLE RIGHT FROM PACKING TO SENDING. I TURN UP AT THEIR OFFICE WITH MY GOODS AND THEY PACK THEM AND SEND THEM ... VOILA ... DONE! I HAVE NEVER HAD ANY ISSUES WITH PARCELS ARRIVING, AT THEIR ASSIGNED DESTINATION AND THEY HAVE ARRIVED WITH NO DAMAGE. AN EXCELLENT SERVICE

Gill Hutcheson

Great to deal with. Highly recommended. Thank you for the great service, each step of the way.

Rebecca Craig

Needed some help packing and shipping some items to the US. They was able to help me and give me several options. Great service and people. Way to go guys, Cheers.

Catherine Adamson

Fantastic service. Made sending a large package very simple and easy with quick delivery for a good price.

Chris Barker

Excellent service - Your office picked up a microwave/glass turntable at an address in Chrstchurch, wrapped it safely and delivered it to me in Auckland, all for a very reasonable price. Thanks

Marley Merton

Very quick and efficient. Packed up the goods well and securely, and delivered very promptly.

soldier H

I am Very Grateful for the High Quality of service and helpfulness of the staff, and highly recommend their services!I Had a used chainsaw shipped to me from Riccarton to Tokoroa, and they took care of everything at a VERY reasonable price.thanks again

Garth Derbyshire

Outstanding service. Pack & Send wrapped the goods really well and they turned up a few days after pick up, from Sth Island to Nth Island and even during Level 3 lock down.Would definitely use again.

Anna MacArthur-Wake

I paid more than the competitors to have a mirror transported from Christchurch to Auckland - a purchase from Trade Me. I am glad I did - the mirror arrived in perfect condition and was so well wrapped it took me 30 minutes to unwrap it - I absolutely recommend Blane and his team at Riccarton Pack & Send to act as Guardians of precious items being transported - it was worth the extra and I relied on their excellent reviews to make my decision - paid off

Kimberly Wong

Quick communication through email and great service from Blain, decent pricing and super fast delivery (less than 24 hours from Chch to Dunedin)! Thanks so much for an awesome experience!

Mark Williams

Pack and Send were super responsive and also efficient. Goods delivered on time. Pricing excellent. Great communication also. Would definitely use this firm again

Jayson Carnegie

Shipped a small consignment from Australia to New Zealand, my clothes and a few personal items..6x tea chest size boxes (purchased from them) and the price was great, the service was awesome and the delivery time was perfect.Thanks guys...highly recommend!!

N S

Incredible customer service. (NZ post could learn a thing or two or more!). Really helpful and lovely staff and great service. Thank you. 😊

Lachlan Hetherton

Without question the best customer service of any shipping company I have ever been involved with. Martin and his team are absolute legends and their attention to detail goes well beyond expectations. They managed to significantly reduce our costs with their extensive knowledge and know-how, where many other businesses would simply have charged as much as they could.Could not recommend more.

Siobhan Haley

Pack&Send Riccarton were just superb, rescuing an item of lost property from Christchurch Airport for me. Everything was easy, from paying online, to communication, to the care with which my item was packaged and the speed with which it was returned to me. These guys are awesome!

Anne Greeff

Excellent team work. Prompt response to call. Received the parcel in good time & in great condition. Highly Recommend Pack & Send Riccarton without a doubt.

chris

Wonderful job and truly excellent service! Thank you so much!!!

penelope harmer

Excellent service, friendly helpful staff. Prompt attention to getting items wrapped and sent.

Evan Rossen

Extremely high level of personal service, far beyond what I've ever experienced with any other courier company. Mike took it upon himself to ensure my shipment made it safely from Methven NZ to Sydney AUS in two working days (!!). I'm a very happy customer!

Jim Pollard

We recently sent a gift of two framed prints to Australia, from the Riccarton Pack and Send in Christchurch. The team there were outstanding! From the whole process of dropping off and talking through postage options, to how they package them, the service was incredible. We had a very tight budget for this and they were able to help us figure out the best way to go about this, for which we are truly grateful.The framed prints arrived super fast and in one-piece!! Thank you for your awesome help team, we will return to use you again!

Stewart Marshall

In a panic I drove around town trying to find someone who would ship some small car windows.Pack and send riccarton were the only place to say no worries.Popped in to see them and they quoted an awesome price.Shipped on Tuesday and arrived in southland on Wednesday.Very grateful for their professionalism.Certainly recommend!

Pete Davies

Awesome service and extra fast delivery. Parcel arrived in 4 days from Chch to Sydney and was in perfect condition. Really pleased. Thanks

Toni Dickson

So great to deal with. Made getting what was seeming to be a difficult item, from Christchurch to Auckland absolutely stress free. Arrived safe and sound, well wrapped. Pricing was very good value. Replied to our initial quote enquiry within 10 minutes and had the goods wrapped and shipped the day we had the item dropped to them. Couldn't of asked for better! HIghly recommend.

Ann Williams

Great service - great communication and follow-up. Very fast delivery to the North Island. Will definitely use again.

poz ma

Jamie was outstanding -professional, diligent, and friendly. Jamie made the whole process easy. I highly recommend this business and ask for Jamie.

David Josland

We have used Pack & Send Riccarton on several occasions to transport fragile items from Christchurch to Auckland. Everything has always been expertly packed with ideal and knowledgeable consideration given to the nature of the items. Highly recommended.

Darryl Smith

A particularly challenging packaging job which resulted in a massive 50kg box being tailor-made. Goods arrived promptly and in perfect condition. Well Done!

Tri Phung

All sorted thanks team. Just sort out the hours with DHL.—-They said they’re opened on Saturday but apparently not. I’ve been waitint to get my parcel for a week snd now they’re closed. If you can’t open just change the opening hour so you don’t disappoint customers

Khursheed Jahangir

Excellent service provided, very friendly and professional service by whole team.. very happy and satisfied by the service. Keep it up 👍🙏🌺🌺.

Llomasinclair Sinclair

Great service. Great price. So helpful and pleasant

Trevor Hayes

These guys packed my shipment with extreme care. The thought put into how to protect the parts eg glass was amazing. Mark took me through all the pitfalls & was extremely helpful. Highly recommend.

Paul Bolger

After spending about a week trying to get a boxed bicycle moved from Auckland to Christchurch these guys were a breath of fresh air: about half the price of their competitors and the item arrived in four days (six less than predicted) - and they picked up from the sender. Would definitely use them again.

John Anderson

In February 2020 I used Pack and Send to ship an antique light fitting from Christchurch to Putaruru ( South Waikato ). All the company staff were excellent with great communication , effort and care to ensure that my fragile antique light arrived safely. Furthermore the cost ($300 ) was very good compared to other company quotes that I received. I highly recommend Pack and Send to other folk.

Nicola Fitzgerald

These guys were super responsive from the moment I called to see if they could help me relocate my large Trademe purchase from Christchurch to Porirua. They collected from the buyer, made a box for it and packaged it securely for the journey. It was delivered the next day. Couldn't fault their service and would highly recommend.

Carol Moffatt

My international client was delighted with the speedy response and the care that was taken to send 3 paintings to them from New Zealand on my behalf.

tania reid

I found this company so professional, Mark was very helpful trying to assist me with getting a gate from south island to auckland and with the best price offered.The bonus was being able to speak with someone who took the time over the phone rather than dealing with emails backwards and forwards. I would highly recommend their services!

Jeremy Spivey

Excellent customer service, very reasonable pricing, fast and accurate delivery. I highly recommend experiencing their service. I will definitely be using Pack & Send Riccarton for any future postage needs that come about.

Dave Richards

Fantastic service and the most professional team. Really appreciate how they go above and beyond. Thanks Mark!

David Graham

I visited the team at Pack and Send Riccarton to assist me in sending personal items to the US ahead of an upcoming move. They were exceptionally helpful and accomodating, even made me a coffee! Everything was done professionally and effectively, zero problems at any stage. Thanks, Team, would use the service again any day. Highly recommended.

Gaurav Dudeja

The service received at Pack & Send Riccarton was extremely good. Drew and Blain were my main point of contacts and were humble, honest and helpful in their dealings. I used their service to send some luggage over to Melbourne and whatever was not sent (after the scans/checks etc.), they did got in touch and asked if I could collect it from the store. Though a little bit can be done in terms of the price as I believe it's a bit expensive but when compared to other services around, they were also as expensive, so cannot complain. I would recommend using their services for assured and safe delivery!

Jenny Lister

I can highly recommend "Pack and Send" to anyone wishing to send goods to another country.From the start I was treated with courtesy, kindness, patience and respect. At all times Mark was anxious to put my mind at rest when I had any queries, and everything to do with my wishes was handled with speed and efficiency.Should I ever need to use them again I wont hesitate for a moment.Thank you so much Mark and your team.You took a huge burden off my shoulders.Pack and Send deserves to do well and I wish them everything of the bestJenny ListerHanmer Springs

Shelley Minter

Quick, efficient service. Manager answered all my questions in a timely manner, and goods turned up on time, as promised. Highly recommended.

Emma-Skye Lancaster

The Pack & Send Riccarton Team are amazing! I could not find a packing tube long enough for my fishing rod anywhere!They had the solution and went out of there way to help! In the future I wouldn't go anywhere else for any of my packaging problems!!! Because they have the solution for everything! Even my fishing rod! 👍 Great work!!

L Hoffman

Wow! Mark Hutchinson at Pack & Send Riccarton was simply a dream to do business with! He provided incredibly timely and thorough responses and the package arrived very well-packed and very quickly resulting in full customer satisfaction and peace of mind! I highly recommend Pack & Send Riccarton and plan to enjoy using their services for any future needs.

Hannah Drummond

I cannot speak highly enough of the high quality of service I received from Mark at Pack & Send Riccarton. After watching the catchy new advert on TV they were the first ones to pop into my mind. Nothing was a problem and the packaged arrived safely the following day. Everything was packaged to perfection. I wouldn't hesitate for a second in recommending Pack & Send!!! Thank you for making my week so much easier!

Hannah Drummond

Sandra Cornelius

The Riccarton Team is Amazing - Mark in particular has shown top notch work always going above and beyond with excellent advise and helping with all my moves going to or from overseasI highly recommend this business for any freight and great staff to get your belongs safely to there destination

Sanil Karmacharya

Easy and Best Service. Had to pick up from CHC and deliver to MEL, and they did it quicker and cheaper than my expectation.

Marvin Zizi

Really happy with there service, went in Saturday and they did me a great deal on getting my parcel to Auckland. Highly recommend!

Patricia Cannon

The manager was very helpful and bent over backwards to get the right price for me...I would use Pack & & Send every time.

Yvonne Duff

Outstanding service - only a week out from Christmas, easy parking, instant attention and extremely helpful! The cost to send was lower than my expectations, and the speed to get this done top notch. True example of a great customer experience, thanks Mark!

Nick Haley

Brilliant service. My Dad left his Ipad at Auckland Airport. Pack N Send arranged everything. they picked it up and had it back to me in Christchurch the next day. Amazing, would highly recommend. Thanks Nick

Harriet Field

Pack & Send did an excellent job shipping an artwork from Christchurch to the States. I had explored other options but because of the unusual shape decided to get it both packed and shipped and it was definitely the right decision. The work arrived in pristine condition, expertly packaged, and promptly too. Highly recommended.

Joshua Jones

Great service all round. Good communication, product was deliver 2 days earlier than i expected and was in perfect condition. I was slightly worried due to my item being a PC, however i was pleased with all aspects of service. Wellington and Christchurch bases had a great team, who were more than helpful. Would use again.

Julia Milley

I buy items at auction in Christchurch and get them collected, boxed and delivered to Queenstown frequently. The service has always been very professional and organised. Happy to continue using a business that is this organised. Many thanks

Devon M

I could not fault my experience with Pack & Send Riccarton if I wanted to! Mark was incredibly helpful and friendly, the laptop we left at the CHCH airport was returned to us overnight and could not have been packed more securely. Big thanks to the team!! Will definitely be reccomending you to others in future.

Dr Stephen Duffield

As an Aussie Collector, I have recently purchased 5kg crocks and had to find a way to get back to Australia. Mark and his team have been most helpful in keeping the items safe while in transit. HIGHLY RECOMMENDED.

T Hopkins

Absolutely thrilled with their packaging, service and communication! I had a heavy horse statue with rider sent from Riccarton to Hamilton. I was paranoid it would get chipped, the horse's legs broken or delicate pieces of mane or girl's hair broken. The bubble wrap along with custom moulded packaging ensured perfect delivery into my hands. Would I use Pack and Send again? You Bet!!!! Affordable and careful. My statue now safely home and much admired. Thankyou.

Jewlz Barker

This was a biggy for me, living in West Australia and wanting my treasured items in Christchurch sent to my elderly Dad in Tasmania for storage until I settle. I can't believe how easy it was. I couldn't fully complete the contents list as I hadn't seen my items for three years so Andrew and the team did it for me. It took only three days to arrive but my Dad wasn't home so a note was left for him to collect it. This I didn't want as he is 81, when he got to the depot the guy there took one look at him and 'said don't worry about a thing we'll drop it off for you', Dad tells me everything is very well packaged. I am so happy and can honestly say this was awesome service from start to finish.

Ready to experience the best in courier and freight services? Contact us today or visit our store at Riccarton, Blenheim Road to discuss your requirements and get a customised solution just for you! Whether you are an individual needing to send a parcel or a business looking for comprehensive fulfilment solutions, PACK & SEND has the expertise and resources to meet your needs.

Visit us: PACK & SEND Riccarton, Unit 1, 213 Blenheim Road, Riccarton Christchurch 8041, New Zealand
Call us: +64 (03) 982 7250
Email us: [email protected]
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